Emergency Care

True orthodontic emergencies are rare, but when they occur we are available to you. As a general rule, you should call our office when you experience severe pain or have a painful appliance problem you can’t take care of yourself. We’ll be able to schedule an appointment to resolve the problem.

You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that’s sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.

After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

Emergency Care
General Soreness

General Soreness

When you get your braces on, you may feel general soreness in your mouth, and teeth may be tender to biting pressures for three to five days. Stick to a soft diet until your teeth do not hurt to chew. Irritated gums and other sore spots can be relieved by rinsing your mouth with a warm salt-water mouthwash. Dissolve one teaspoonful of salt in eight ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Acetaminophen (Tylenol®) or whatever you normally take for headache or similar pain. Aspirin, ibuprofen (Motrin®, Advil®), and Naproxen sodium (Naprosyn®, Anaprox®) actually slow the tooth movement, so it is not advisable to use them frequently while wearing braces.

The lips, cheeks, and tongue may become irritated for one to two weeks as they learn a new posture and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!

Headgear

Headgear

Sometimes discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow (metal piece) is bent, please call our office for assistance. The headgear should hurt less the more it’s worn, so be sure you get in the prescribed number of hours.

Loose Appliance

Loose Appliance

If your appliance is poking you, place wax on the offending part.

Loose Bracket

Loose Bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort. If the bracket or band can be removed easily, place it in an envelope and save it to bring to your next appointment.

Loose Wire

Loose Wire

Using a pair of tweezers or needle-nosed pliers, try to put your wire back into place. It is okay to use a piece of floss to tie the wire into place: tie the floss around the bracket in place of the missing colored o-ring. If you cannot put the wire into a comfortable position, and covering the end with wax doesn’t help, as a last resort use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If the end of the wire is still sharp place wax on it.

Poking Wire

Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it so that it is no longer poking.

What Our Patients Say

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Claire Keller
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Dr. Peterman and his team are the best! They take every measure to help you achieve the goals you want and don’t stop until you are 100% satisfied. They are truly a lovely group and really care for your individuals needs. Could not recommend them more!
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Jeronimo Perez Correa
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This is one of the BEST practices I've ever encountered. My son got braces a month ago and we couldn't be happier. Extremely professional whilst keeping a ver personal care for their patients.The entire staff is beyond hospitable and clearly know what they are doing.One of their advantages is their location in Chatham which is incredibly convenient, specially in emergencies and follow up appointments. Dr JB Peterman is both knowledgable and experienced. He explains the whole process in detail and is always happy to answer any questions and respond to urgencies.
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Rebecca Pickett
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My family loves Dr. Peterman and his team! I am so thankful that our dentist referred them. They welcomed us with positive energy and caring hearts every single visit. My son was not initially thrilled with the idea of braces, but they made it so fun and treated all of us like we were the only people in the office. He has a perfect smile just in time for Senior Pictures! And, now I get to start my journey too!
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Nicole Williams
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I had such a great experience with Dr. Peterman and his amazing staff, Bree and Christian. Everyone was incredibly friendly, caring, and understanding from the moment I walked in. I needed to have my braces removed for my upcoming journey with the Navy, and to my surprise, Dr. Peterman himself was a former naval officer! He shared some great advice and made me feel confident and comfortable about the next steps ahead. I truly appreciate the professionalism and kindness shown by the entire team — they go above and beyond for their patients. Highly recommend Dr. Peterman and his staff to anyone looking for quality orthodontic care!
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Vincent Boyle
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Dr. Peterman and his team are second to none!!! From the moment you walk in the door everything is first class. The office is impeccably clean, welcoming and comfortable. I was seated for my appointment promptly, and Dr Peterman helped me understand my orthodontic problems very concisely and offered me different options to achieve my goals. The office is also on the cutting edge of the latest and greatest technology like 3D printing so I didn’t have to take those awful impressions. Dr Peterman is incredibly kind, trustworthy, knowledgeable and just an overall good guy. If you or a family member need to pursue orthodontic care Dr Peterman is who you need to see!!!
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John Coughlan
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Great experience for my son. Dr Peterman told us everything he was going to do and the timeline. Great communication with my son. And teeth look awesome!
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Eric Shatashvili
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From the moment you walk in, you feel genuinely cared for. The staff is warm and professional, the clinic is spotless and modern. And that’s before you even meet Dr. Peterman — an exceptionally knowledgeable, kind, and caring doctor! Highly recommend!
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Katie Polsky
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I had a great experience at Dr. Peterman’s office! I needed my permanent retainer fixed quickly, and they were able to get me in right away. Bree at the front desk was amazing—so friendly, kind, and helpful. The entire staff was welcoming and made me feel comfortable from start to finish. Dr. Peterman himself was awesome—friendly, knowledgeable, and thorough. My wait time was short, parking was easy, and everything went well! I highly recommend Dr. Peterman and his team!

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